The following explains how to qualify for housing through BFS’s treatment program.

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At Benevolent Family Services (BFS), we believe that clinical progress is the foundation of long-term stability. Our 2026 housing model is designed for individuals who are ready to engage in treatment and committed to active recovery. We partner with housing providers throughout the Hampton Roads and Richmond areas to offer safe environments for our clients. Because BFS is a treatment-first program, housing becomes available based on demonstrated participation and behavior.

 

Our Philosophy: Treatment First

 

BFS is a comprehensive treatment program, not an emergency shelter. We use a client’s active engagement in treatment to determine their readiness for housing. This treatment-first approach ensures that our residential environments remain focused on safety, success, and measurable clinical improvement, which

leads to better long-term recovery outcomes.

 

Requirements for Housing Eligibility

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To be considered for housing through our partners, clients must demonstrate “Housing Readiness" (consistent treatment engagement, appropriate conduct, and financial responsibility) during an initial observation period.

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Requirements include:

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1. 3-Day Participation Trial: Successful completion of the first 72 hours of treatment with consistent participation (attending all scheduled sessions, engaging cooperatively with staff and peers).               Please Note: Individuals transitioning directly from inpatient treatment may be exempt from this requirement with clinical recommendation.

2. Financial Commitment: Payment of the housing supply fee (covers bedding, toiletries, and household supplies). Fee is determined using an income-based sliding scale. Scholarship applications are reviewed during intake—please ask your admissions coordinator for details.

3. Behavioral Expectations: No serious incidents including violence, threats, property destruction, substance use on-site, or repeated violations of community rules during the observation period.

4. Clinical Recommendation: A formal recommendation from a previous treatment provider or referring clinician, when available. For individuals without prior treatment history, our clinical team will conduct a comprehensive assessment during intake.

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Ongoing Accountability

 

Housing status is reviewed by your clinical team every seven (7) days. If concerns arise, you’ll meet with your counselor to develop a corrective action plan. Failure to address concerns may result in housing placement being paused while you continue treatment.

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Continued housing eligibility is based on:

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1. Consistent program payment.

2. Respectful conduct toward staff and peers, following residence rules, and maintaining safety standards.

3. Contributing positively to the residence (e.g., participating in house meetings, completing assigned chores, supporting peers in recovery).

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Important Considerations

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• Treatment Access: Participation in BFS clinical treatment is available to all qualified individuals regardless of their housing status.

• Emergency Situations: If you are experiencing a primary housing crisis without a behavioral health need, BFS is not an appropriate placement. Please contact the Regional Housing Crisis Center at 757-587-4202.

• Exclusionary Criteria: To maintain a safe environment, we cannot accommodate individuals with certain legal restrictions, those requiring acute medical or detoxification services, or individuals experiencing acute psychiatric symptoms requiring a higher level of care (such as active suicidal ideation, severe psychotic symptoms, or acute risk of harm to self or others). If you have questions about eligibility, please call our intake line to discuss your specific situation.

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Questions?

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For questions about housing eligibility, the application process, or to discuss your individual

circumstances, please contact our admissions team at (757) 755-3253. We’re here to help you understand how our treatment-first model can support your journey.